Communications ombudsman

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Communications ombudsman

Post by Going-Going-Gone on Fri May 27, 2016 3:08 pm

Communications ombudsman

If your complaint hasn't been resolved in eight weeks, or you’re not happy with the outcome, you can make a formal complaint to the communications ombudsman service.

This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so TalkTalk would have to pay up if it found in your favour.

Call: 0330 440 1614, email [You must be registered and logged in to see this link.] or write to Ombudsman Services: Communications, PO Box 730, Warrington, WA4 6WU.

Going-Going-Gone

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